APPOINTMENTS AND CANCELLATIONS
Please remember to cancel or reschedule 24 hours in advance. You are responsible for the full appointment fee for cancellations made with less than 24 hours’ notice. This is also true for no-shows. This is necessary because a time commitment is made to you and is held exclusively for you. Without proper notice, I cannot give your time to another client who may need it. I strive to keep my services affordable and to take many insurance plans. I am not able to charge insurance for canceled sessions. If taking insurance and charging low-fees is going to remain financially viable, I need you to help me by giving me proper cancellation notice so I can give your appointment to someone else. Otherwise, you are financially responsible for that lost time by paying the cancellation fee, which is due at the next session.
The standard meeting time for psychotherapy is 45 minutes. If you are late for a session, you may lose some of that session time.
A $38.00 service charge is charged for any checks returned for any reason for special handling.
If you need to contact me between sessions, please leave a message on my voice mail. I am often not immediately available after 6 p.m.; however, I will attempt to return your call within 24 hours. Please note that Face-to-face sessions are highly preferable to phone sessions. However, if you are out of town, sick or need additional support, phone sessions (or video) are available. If a true emergency situation arises, please call 911 or any local emergency room. Phone calls, other than routine scheduling, etc., are charged on a prorated basis when they involve therapy issues. Calls lasting longer than 5 minutes in a week or if you leave more than 5 minutes worth of phone messages in a week, you will be charged on a prorated basis for that time.
SOCIAL MEDIA AND TELECOMMUNICATION
Due to the importance of your confidentiality and the importance of minimizing dual relationships, I do not accept friend or contact requests from current or former clients on any social networking sites (Facebook, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and my respective privacy. It may also blur the boundaries of our therapeutic relationship. I do have a Facebook page for my office. You are most welcome to “like” it. If you have questions about this, please bring them up when I meet and we can talk more about it.
I cannot ensure the confidentiality of any form of communication through electronic media, including text messages. If you prefer to communicate via email or text messaging for issues regarding scheduling or cancellations, I will do so. While I try to return messages promptly, I cannot guarantee immediate response and request that you do not use these methods of communication to discuss therapeutic content and/or request assistance for emergencies. https://www.sendinc.com/ claims to send encrypted, secure email. You may want to explore this option or one like it if you have confidentiality concerns. All email I send is HIPAA compliant.